Skills
Customer Support
• Conflict Resolution
• Communication Skills (Arabic & English)
• Active Listening
• Problem Solving
• Patience & Empathy
• Relationship Building
• Complaint Handling
• Time Management
• Multitasking
• Client Satisfaction
• Team Collaboration
⸻
💻 Computer & Technical Skills
• Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Email Communication
• Data Entry
• CRM Software (Customer Relationship Management)*
• Live Chat Support Tools*
• Typing (Fast and Accurate)
• Basic Troubleshooting
• Internet Research
• Google Workspace (Docs, Sheets, Gmail)
About
I’m a customer service professional with a passion for helping people, solving problems, and creating positive experiences. With hands-on experience supporting customers from diverse backgrounds, I’ve learned how to stay calm under pressure, communicate clearly, and build trust in every interaction.
I speak both Arabic and English fluently, which helps me connect with a wide range of customers and provide support that’s both effective and personal. I’m skilled in handling inquiries, resolving complaints, and creating a smooth and respectful experience for every customer.
In addition to my communication skills, I’m also confident using a variety of computer tools and platforms. I have experience with email systems, live chat, CRM software, Microsoft Office (Word, Excel, Outlook), and basic data entry. I’m comfortable learning new systems quickly and working in fast-paced digital environments.
I enjoy being part of a supportive team where collaboration and respect are valued. I’m currently looking to grow my career in a company that prioritizes excellent service, teamwork, and continuous learning.
If you’re looking for someone reliable, friendly, and truly passionate about helping others—I’d love to connect!
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