Skills
Customer Service & Client Relationship Management
Sales & Upselling Techniques
Phone Order Handling & Order Accuracy
Strong Communication & Interpersonal Skills
Product Presentation & Visual Merchandising
Understanding Customer Needs & Problem Solving
Working Under Pressure in Fast-Paced Environments
Team Collaboration & Adaptability
Sales Target Achievement
Attention to Detail
About
Customer-focused Sales Professional with several years of hands-on experience in the sweets and dessert industry, specializing in retail sales, phone order handling, and personalized customer service. Highly skilled in understanding customer needs, presenting products attractively, and ensuring accuracy and satisfaction in every order. Known for strong communication skills, attention to detail, and the ability to work effectively under pressure. Passionate about hospitality, teamwork, and contributing to a positive brand image while consistently meeting sales and service standards.