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Skills
Operations Management
Customer Service Excellence
Strategic Planning &Optimization
Team Leadership & Development
Logistics Coordination
Microsoft Office Proficiency
Critical Thinking & Problem Solving
Effective Communication under
Pressure
About
Experienced Operations and Customer Services Manager
with over 18 years of expertise in the travel and tourism
industry. Proven ability to manage corporate accounts, optimize
operations, and ensure high standards of customer satisfaction.
Adept at leading teams, implementing strategies, and fostering
collaborations with suppliers, hotels, and tour operators.
Recognized for creativity, critical thinking, leadership, and
excellent communication skills.
Profile Photo
