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Skills
• Technical Service Management
• Team Leadership
• SLA & KPI Management
• Regulatory Compliance (ISO 13485)
• Vendor Coordination
• Pre‑Sales Support
• Root Cause Analysis
• Technical Training
About
Senior Biomedical Engineer and Technical Services Supervisor with 18+ years of experience in medical equipment service, team leadership, and technical operations across the UAE and Jordan. Proven track record in managing service teams, ensuring regulatory compliance, improving service KPIs, and supporting high-value medical equipment portfolios. Skilled in vendor coordination, SLA management, and pre-sales technical support. Committed to service excellence, customer satisfaction, and operational efficiency.
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