Skills
1. Utilization Management
2. Medical Insurance Operations
3. Medical Pre-Authorization
4. TPA Management
5. Case Management
6. Clinical Governance
7. Bed Management
8. Patient Flow Management
9. Healthcare Operations
10. Medical Auditing
11. Digital Health
12. Telemedicine
13. Healthcare Quality Improvement
14. Team Leadership
15. Healthcare Resource Management
About
Medical Doctor with over 11 years of combined healthcare experience, including more than 9 years within the Jordanian Ministry of Health and 3.5 years of residency training in Family Medicine, Internal Medicine, and Neurology.
Currently serving as Assistant Head of the Bed Management Unit at the Directorate of Crisis Management, Ministry of Health, Jordan. Responsible for patient referrals, bed utilization management, healthcare resource coordination, medical auditing, and optimizing patient flow across governmental and private healthcare sectors. Contributed to significant reductions in referral-related healthcare expenditures through effective utilization and referral management.
Previous experience includes 1.5 years in medical insurance and Third-Party Administration (TPA) with GlobeMed and JOFICO, focusing on medical approvals, utilization review, and healthcare insurance operations.
Clinical training includes one year of Family Medicine Residency, two years of Internal Medicine Residency, and six months of Neurology Residency, providing broad experience in inpatient care, outpatient services, chronic disease management, acute medical conditions, and multidisciplinary clinical practice. Additional exposure includes emergency medicine and outpatient clinical services.
Actively involved in digital health initiatives through the Jordanian Digital Health Center, supporting telemedicine services, virtual ICU monitoring, remote patient follow-up, and digital healthcare transformation projects across Ministry of Health facilities.
Combines strong clinical expertise with experience in healthcare operations, utilization management, medical insurance, digital health, clinical governance, and healthcare administration.
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