Skills
Windows Server (2012, 2019) • Windows 7, 10, 11 • TCP/IP • LAN/WAN • DHCP • DNS • VPNs • VLANs • Routing Protocols (RIP, OSPF, EIGRP, BGP) • IPsec Policies • Wireless Networking • Active Directory (AD) • Group Policy Management • Microsoft Entra ID • VMware • Hyper-V • Cisco Routers (2521, 2801, 2811) • Cisco Switches (2960) • Network Load Balancing (NLB) • Network Security • Help Desk Support • Troubleshooting • Customer Service • CCNA, Leadership, Team Coordination, Conflict Resolution
About
Computer Science graduate with CCNA and MCSA training, currently enrolled in Estarta Solutions as a Network Engineer Trainee for hands-on Cisco networking, security, and automation. Skilled in customer service with strong problem-solving abilities. Eager to learn and planning to pursue CompTIA Security+, after CCNA certification. Seeking roles in Customer Service Representative, Operations Assistant, Network Engineering, IT Support, or Customer Support Engineering.