Skills
✓ IT Management
✓ IT Infrastructure Design
✓ IT Operation Management
✓ Resource & People Management
✓ Risk/Contingency Management
• Management, Engagement, System Administration, IT Business Analysis.
• Infrastructure Planning, Cost Control, budget management, Resource Allocation, Network Administration & Maintenance.
• Manual Formulation, Orientation, Training & Development, Conflict Resolution, solving complex IT and business challenges,
scope definitions, customer advocates, Status Reports.
• Hardware & Software Maintenance, Diagnostics & Troubleshooting, System Security & Disaster Recovery.
• Communication, Interpersonal Networking, Analytical Problem Solving and Team Building, Project Deliverables, managing
heterogeneous platforms, risk planning, advocacy.
✓ Support Service Delivery
✓ IT Trainings
✓ Solution Analysis & Design
✓ ITIL Best Practices
✓ Member of the Jordanian Computer
Society
About
A qualified and seasoned IT Professional, with Management (MBA & MIS) ,qualification's stemming from a rich and successful track record of over 20 years of Techno-managerial experience in the areas of ICT Management, Consulting,
Customer Engagement, IT Infrastructure, Service Delivery and IT Training providing exceptional business value and financial benefits to satisfied clients.
Profile Photo
