Ghaith Fakhoury

Customer Experience Leader | Operations & Process Optimization | Driving Excellence in Retail & E-commerce

Jordan

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Skills

● Project Management
● Agile / Scrum
● Process Improvement
● Business Expansion
● Strategic Planning
● Analytical Thinking

About

Results-driven Subject Matter Expert in operations and customer experience with an engineering background & passion for operational excellence. Skilled in optimizing workflows, enhancing efficiency, and improving the customer journey through data-driven insights. Expert in process optimization and cross-functional collaboration to drive innovation, streamline operations, and deliver measurable business impact.