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Skills
Microsoft Office ( Word, Excel, PowerPoint, Outlook ), Microsoft 365
BMC Remedy ITSM, Zendesk, ServiceDesk Plus
HTML, CSS, C, C++
PRTG, SolarWinds, Diagtool, SATO All-in-One
AnyDesk, MSRA, Remote Desktop, GoToAssist
Active Directory
Jenkins
Excellent communication skills
Problem solving and decision making
Time management
Ability to work under pressure
Leadership and teamwork