Skills
• Project Management
• Stakeholder Management
• Agile Methodologies
• Business Analysis
• Software Testing & Quality Assurance
• System Integration Testing (SIT)
• Microsoft SQL Server, Oracle
• Windows Server 2016, Linux
• API
• Application management
• Leadership
• Problem-Solving
• Critical Thinking
• Communications
• Time Management
• Teamwork
• Data Analysis
About
With a robust background in IT service management and digital banking solutions, my tenure at Jordan Ahli Bank has been marked by a commitment to operational excellence and user satisfaction. My team and I ensure the seamless performance of enterprise applications, vital for the bank's day-to-day operations and strategic initiatives. Our efforts in system integration and testing have streamlined processes, enhancing both efficiency and compliance with regulatory standards.
Harnessing certifications in Project Management (PMP), Agile (PMI-ACP), and Business Analysis (PMI-PBA), I drive initiatives that consolidate the bank's digital presence and fortify its IT infrastructure. We've achieved significant service improvements, such as reducing incident resolution times and advancing system upgrades that bolster the bank's technological resilience, ensuring robust support for our financial ecosystem.
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