Ehab Abuzied

Skills

Agile Project Management, Project Delivery, Digital Transformation, Software Development Life Cycle (SDLC), Project Management, Program Manager

About

I am a proactive and achievement-oriented professional offering nearly 18 years of extensive
experience in the technology industry, I currently serve as a Program Manager for Digital Solutions at Nortal, where I lead a team of 47 members and manage two major accounts, Oman, OTA, and MOCIIP. My role involves driving process efficiency and overseeing a comprehensive business portfolio worth €17 million. I have a proven track record of excelling in digital transformation, strategic program management, and delivering impactful solutions that drive organizational success. My expertise spans project management, business transformation, and stakeholder collaboration, with a focus on achieving operational efficiency and implementing cutting-edge technologies.

As a P&L driver and revenue accelerator, I have successfully propelled the organization’s profitability by taking a pragmatic approach to operations. One of my key accomplishments includes realizing a 45% revenue growth by developing and implementing the PIT system for Oman Tax, effectively leveraging both Agile and Waterfall methodologies to manage complex projects. My proficiency in setting operational delivery standards, coupled with my ability to implement quality systems and adhere to SLA and business services, has resulted in enhanced client satisfaction and improved service delivery.

I am recognized for my leadership in executing high-impact strategic projects and business service process re- engineering initiatives, delivering technology solutions that address core business issues and elevate organizational performance. My career is marked by success in driving digital and business transformation, fostering innovation, and building global teams to enhance revenue streams. I have consistently engaged with clients and top management to shape strategic visions, infuse new ideas, and implement emerging technologies, positioning enterprises for long-term success and sustained growth.