Skills
verbal and written communication skills (multilingual). resolve customer escalations. customer service via phone and chat. listening and problem-solving skills.
Microsoft Office Suite (Word, Excel, PowerPoint)
online store management and e-commerce platforms
. social media content creation (Instagram, visual content & copywriting). multilingual data entry, sorting, and analysis.
About
Detail-oriented and multilingual professional with a background in customer service, e-commerce, and entrepreneurship. Experienced in managing customer interactions in Arabic and English at Amazon, and in independently running a homegrown business—Mrmr Soap—covering product development, sales, and marketing. Skilled in digital tools, social media content creation, and multilingual data management. Known for strong communication, adaptability, and problem-solving skills, with a passion for creativity and continuous growth.