Skills
I'm a highly capable and results-oriented professional ready to apply my diverse skill set to a challenging new role. My foundation is built on a blend of strong interpersonal and technical competencies.
In customer-facing roles, I have developed expertise in
efficiency in customer service and the ability to maintain
speed of response and analysis. My professional toolkit includes proficiency in
negotiation and persuasion processes, skills that are crucial for effective communication and problem resolution. I am also adept at
personnel management and prioritizing
development through feedback.
Beyond these specific competencies, I possess strong general skills essential for any successful team:
Leadership and Teamwork
Excellent
Communication skills and
tactful speech
Exceptional organizational skills, including
Time management and a high sense of Responsibility
Fast learner and Flexibility, with the ability to handle Multi tasking and Work under pressure
Proficiency in
Microsoft Office and the capacity to perform
administrative and office work
I am fluent in
Arabic (Native) and have Advanced English language skills. I am confident that this comprehensive set of skills positions me to be a valuable contributor to your organization.
About
I am a highly motivated and versatile professional with a Bachelor's Degree in
English Language & Literature and a strong foundation in customer service, leadership, and administrative work. My career objective is to secure a full-time position that allows me to effectively utilize and develop my skills, contribute significantly to the company's success, and pursue career advancement.
I bring significant experience from the customer service sector, having served as a
Team leader Assistant (Senior) at Samsung Contact Center and a
Customer Service Specialist at Samsung Gulf. This background has honed my efficiency in customer service, speed of response and analysis, and proficiency in both
negotiation and persuasion processes.
My core competencies include strong
leadership, teamwork, and communication skills , coupled with the ability to manage personnel and perform administrative duties. I am a
fast learner , flexible, and proficient in
Microsoft Office. I thrive in dynamic environments, demonstrating the ability to
multi-task and work under pressure while focusing on problem-solving. I am fully proficient in
Arabic (Native) and have Advanced English proficiency. I am eager to transition my diverse skills and dedicated work ethic into a challenging new role.