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Skills
Microsoft Office
Social Media Platforms
CRM tools
Customer Support
Communication
Adaptability
Market Research & Analysis
About
A dedicated professional with a BA in English Literature and experience in
customer support roles. Starting my career as a Social Media Consultant at
Extensya, successfully improving customer satisfaction over 17 months. Currently,
I am a Customer Support Advisor at Concentrix, continuing to develop my skills in
customer communication and technical support.