Company Description Al-Asayel Company is a cosmetics brand focused on providing quality beauty products that meet the needs of a diverse customer base. The company emphasizes product reliability, customer satisfaction, and consistent service standards. Team members contribute to a dynamic environment where personal care and beauty solutions are central to the business. Working at Al-Asayel offers exposure to the cosmetics market and opportunities to support brand growth through direct customer interaction.
Role Description This is a full-time, on-site Telesales Representative role based in Amman. The Telesales Representative will handle inbound and outbound calls to promote cosmetics products, answer customer inquiries, and provide detailed information about offerings and promotions. Daily tasks include identifying customer needs, presenting suitable products, processing orders, and updating customer records in the system. The role also involves following up on leads, meeting sales targets, collaborating with the sales team, and attending product and service training sessions to stay informed about the latest offerings.
Qualifications
- Candidates should possess strong Communication skills to clearly explain product features and engage customers effectively.
- Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain positive customer relationships.
- Candidates should possess Sales skills to convert leads, upsell and cross-sell products, and consistently meet or exceed sales goals.
- Candidates should possess Training-related skills, including the ability to absorb product knowledge and apply it during customer interactions.
- Previous experience in telesales, call centers, or retail sales, preferably in cosmetics or beauty products, is beneficial.
- Ability to work on-site in Amman, manage time effectively, and handle high call volumes with professionalism.
- Basic computer and CRM usage skills, with attention to detail in data entry and record keeping.
- High school diploma or equivalent; additional education in business, marketing, or related fields is an advantage.
