We’re Hiring | Front Desk Receptionist – Hotel Apartments
Amman, Jordan | Full-time | On-site
ALBASEM Global for Hotels & Hotel Apartments LLC is seeking a Front Desk Receptionist to join ALBASEM Hotel Apartments in Amman. We’re looking for someone who can welcome guests professionally, manage reservations accurately, and help make every stay run smoothly.
Key Responsibilities
- Welcome guests and manage check-in and check-out.
- Handle reservations, changes, and guest inquiries by phone, email, and booking platforms.
- Keep guest records and reservation details accurate and confidential.
- Process payments, issue receipts, and coordinate daily payment records with the accounting team.
- Respond to guest requests and resolve concerns promptly and courteously.
- Coordinate room readiness, housekeeping, and maintenance requests with the operations team.
- Prepare clear shift handovers and daily arrival and departure updates.
Requirements
- 1–2 years of front desk experience in a hotel or hotel apartments.
- Good command of Arabic and English.
- Experience using reservation or property management systems and Microsoft Office.
- Strong communication, organization, and problem-solving skills.
- Professional appearance, attention to detail, and a guest-focused attitude.
- Availability to work scheduled shifts, including weekends when required.
To apply: Please send your CV via LinkedIn direct message and mention “Receptionist – Amman” in your message.
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