We’re looking for a proactive, client-focused professional who can confidently manage a portfolio of accounts, build strong client relationships, and turn business and marketing objectives into effective campaigns.
Key Responsibilities
- Manage and nurture relationships across a portfolio of client accounts.
- Understand clients’ business and marketing objectives and support the development of strategic solutions.
- Work closely with Creative and other internal teams to develop and deliver successful campaigns.
- Present creative work and recommendations to clients.
- Manage project timelines and budgets, ensuring smooth and timely delivery.
- Monitor and analyze campaign performance to improve effectiveness.
- Conduct regular client meetings and provide clear project updates.
- Identify at-risk accounts and proactively support client retention.
- Oversee and support junior account team members.
- Coordinate with Finance to ensure timely billing and collection.
What We’re Looking For
- 4–5 years of relevant experience in account management or a similar role.
- Bachelor’s degree in Marketing, Advertising, Communications, or a related field.
- Excellent verbal and written communication skills.
- Strong client servicing and relationship-management skills.
- Strong presentation, creative briefing, and problem-solving abilities.
- Excellent time management, multitasking, and attention to detail.
- Financial management awareness.
- Ability to collaborate effectively, adapt quickly, and oversee and train junior team members.
- CRM certification is a plus.
