Branch Manager
Overview
Four Winters is looking to hire a Branch Manager. The Branch Manager is responsible for overseeing the daily operations of the branch, leading and developing the team, delivering exceptional customer service, maintaining Four Winters' quality and operational standards, and driving sales and profitability while ensuring the efficient operation of the branch.
Key Responsibilities
- Oversee the day-to-day operations of the branch to ensure smooth and efficient service.
- Lead, train, mentor, schedule, and supervise branch employees.
- Maintain Four Winters' standards for product quality, customer service, cleanliness, food safety, and operational excellence.
- Ensure the effective implementation of cleaning, waste management, and customer service systems.
- Monitor sales, control costs, manage inventory, and coordinate branch orders.
- Forecast inventory and staffing requirements to support operational needs.
- Handle customer feedback and resolve operational issues promptly and professionally.
- Ensure compliance with company policies, health and safety regulations, and standard operating procedures (SOPs).
- Prepare operational reports and communicate branch performance and requirements to management.
Qualifications
- 3+ years of experience in restaurant, café or hospitality,
- Strong leadership, communication, and organizational skills.
- Ability to manage operations in a fast-paced environment.
- Knowledge of inventory management and food safety standards.
