Company Description bite is a Jordan-based food ordering platform dedicated to empowering local businesses and promoting sustainable growth in the community. The company focuses on spotlighting homegrown brands and small businesses through fair, non-predatory commissions that enable long-term scalability. With a Tinder-inspired swiping model, bite makes food discovery fun and intuitive by showcasing options based on users’ cravings rather than just restaurant logos. Beyond food delivery, bite is committed to fostering meaningful connections, supporting local entrepreneurs, and contributing to a more sustainable and vibrant future for its communities.
Role Description This is a full-time, on-site Community Manager role based in Amman, Jordan. The Community Manager will build, nurture, and engage bite’s community of users, restaurant partners, and local stakeholders, both online and offline. Daily responsibilities include managing social media channels, responding to community inquiries, and creating engaging posts, stories, and conversations that reflect bite’s brand voice and mission. The role involves organizing and attending local events, meetups, and collaborations with small businesses and creators to grow brand awareness and deepen relationships. The Community Manager will also collect feedback from users and partners, analyze community insights, and work with cross-functional teams (marketing, product, and operations) to improve the overall experience and support local growth.
Qualifications
- Experience in community management, social media management, or brand ambassadorship, ideally within consumer apps, food-tech, or startups.
- Strong communication skills in English; proficiency in Arabic is highly preferred for local community engagement.
- Demonstrated ability to create engaging online content (posts, stories, replies) and facilitate conversations across platforms such as Instagram, TikTok, and Facebook.
- Proven experience organizing or supporting in-person events, activations, or partnerships with local businesses or creators.
- Comfort with analyzing basic community metrics and feedback to identify trends, opportunities, and areas for improvement.
- Ability to work on-site in Amman, Jordan, with flexibility to attend community events during evenings or weekends when needed.
- Strong relationship-building skills, with a genuine interest in supporting small businesses and local entrepreneurs.
- Self-motivated, organized, and able to manage multiple initiatives in a fast-paced, growing startup environment.
- Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent practical experience.
