Company Description Circle Wellness and Recovery is a modern, state-of-the-art wellness facility located in the Abdoun area of Amman, Jordan. The center offers high-quality physical therapy services, contrast therapy (including an infrared sauna and ice bath), and a variety of group classes. The team is dedicated to creating a fresh, welcoming, and health-focused environment where clients can enjoy their experience while improving their well-being. Circle Wellness and Recovery emphasizes professional care, comfort, and a positive atmosphere for all clients.
Role Description This is a full-time, on-site Front Desk Staff role. The Front Desk Staff member will greet clients, manage check-ins and check-outs, handle payments, and ensure a welcoming reception experience. Responsibilities include answering phone calls, responding to inquiries, scheduling and confirming appointments, and managing bookings for physical therapy sessions, contrast therapy, and group classes. The role also involves handling basic administrative tasks such as maintaining client records, processing payments, and coordinating with therapists to support smooth daily operations. The Front Desk Staff will help maintain a clean, organized reception area and provide friendly, professional support to clients and team members.
Qualifications
- Strong Customer Service and Communication skills to interact professionally with clients and team members.
- Proficiency in Receptionist Duties and Phone Etiquette, including greeting visitors, answering calls, and managing appointments.
- Fluency in Englishand Arabic language skills are highly beneficial.
- Computer Literacy for scheduling systems, email, and basic office software.
- Ability to stay organized, manage multiple tasks, and maintain attention to detail in a busy environment.
- Prior experience in a front desk, hospitality, wellness, or healthcare setting is an advantage.
- Professional, courteous demeanor and a client-focused mindset.
- Availability to work full-time on-site, including evenings or weekends as needed.
