This form enables us to accurately post your position on external sites. The information provided here will be featured in the job post. Please do not use acronyms or industry jargon. Be clear and concise in your answers to the open-ended questions. Incomplete forms will delay posting.
Note: All position grades are determined by the Compensation & Benefits Team in People &Culture (HR).
Job Description
Sun Tours is seeking a knowledgeable and customer-oriented Visa Advisor to join our Operations team. The successful candidate will be responsible for providing accurate visa consultation, managing visa applications from submission to completion, ensuring compliance with embassy requirements, and delivering exceptional customer service. The role requires strong knowledge of international visa regulations, excellent organizational skills, and the ability to manage multiple applications while.
Job Summary
Sun Tours is seeking an experienced and knowledgeable Visa Advisor to join our operation team. The ideal candidate will have comprehensive knowledge of visa requirements, application procedures, and documentation for multiple destinations worldwide. The successful candidate will provide professional guidance to clients, ensure accurate processing of visa applications, and deliver exceptional customer service.
Key Responsibilities:
- Advise clients on visa requirements, procedures, and documentation for various countries.
- Stay updated on visa regulations, embassy requirements, and immigration policies.
- Review and verify visa application documents to ensure accuracy and completeness.
- Assist clients in preparing visa applications and supporting documents.
- Communicate with embassies, consulates, and visa centers regarding applications.
- Track visa application status and provide timely updates to clients.
- Handle urgent and complex visa cases professionally.
- Maintain accurate records and documentation.
- Ensure compliance with company procedures and quality standards.…
Requirements:
- Bachelor’s degree in English Language and Literature, Translation or any relevant field.
- Minimum 2 years of experience in visa processing, travel, or immigration services.
- Strong knowledge of visa requirements for major destinations including Schengen, UK, USA, Canada, Australia, and other international destinations.
- Excellent understanding of embassy procedures and visa documentation.
- Proficiency in online visa application systems.
- Strong problem-solving and analytical skills.
- Ability to work under pressure in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Proficiency in English written, reading and conversation.
- Ability to manage multiple applications and meet deadlines.
- Customer-focused with a professional attitude.
- Meeting strict deadlines
Preferred Qualifications
- Experience in a travel agency or visa consultancy.
- Knowledge of corporate and VIP visa services.
- Familiarity with online appointment booking systems and embassy portals.
Competencies:
- Customer Service Excellence
- Excellent communication skills
- Attention to Detail
- Planning and Organization
- Problem Solving
- Teamwork
- Accountability
- Time Management
- Ability to cope with company SOPs (Standard Operating Procedures).
- If you meet these qualifications and Requirements you can apply by following the below link no later than 20/8/2026.
https://www.suntoursgroup.com/jobs/visa-advisor/