About Jo Academy
Jo Academy is a pioneering EdTech company founded in 2014, offering a comprehensive digital learning platform across Jordan and the region. We serve diverse age groups through an integrated, interactive learning experience designed for national and international school students, as well as university learners.
Powered by AI and cutting-edge technologies, Jo Academy enables personalized and adaptive learning journeys that respond to different needs and learning styles. Today, we support over two million learners through thousands of interactive lessons and educational resources.
Jo Academy is a member of ULA Group, alongside ULA KSA, and contributes to a broader vision of integrating emerging technologies, such as AI-powered adaptive learning, AR/VR, and virtual schools, into the education ecosystem in the region and beyond.
Our Purpose
Jo Academy is driven by a clear purpose: to make education accessible, seamless, and engaging. Our mission focuses on increasing knowledge, building skills, and personalizing digital learning experiences. Through tech-enabled education, we are committed to empowering Arab learners, expanding their opportunities, and advancing digital education to better serve our community.
Our Values
At Jo Academy, we foster a culture of innovation, creativity, and impact. As a leader in the EdTech field, we are committed to delivering meaningful products and services that truly make a difference.
Our team is passionate, diverse, and excellence-driven, united by a shared belief in the power of education and technology to shape the future.
About The Role
We are currently seeking to hire a
Social Media Officer to join the
Marketing Team. This role reports to the
Marketing Manager and works closely with content, design, and performance teams to strengthen Jo Academy’s digital presence and engagement across social media platforms.
Key Responsibilities
- Maintain daily communication with assigned teachers to build trust, share updates, explain new initiatives, and gather feedback.
- Monitor teachers’ social media channels and provide tailored action plans aligned with approved marketing strategies.
- Expand teachers’ digital presence across platforms including YouTube, Facebook, Instagram, WhatsApp groups, and their dedicated pages on the Jo Academy website.
- Resolve teacher-related issues promptly by coordinating with internal teams and ensuring sustainable solutions.
- Organize and schedule filming sessions for lessons, revision sessions, promotional shoots, and social media programs in collaboration with studio and video editing teams.
- Receive, convert, and upload educational files and exam materials to the Jo Academy platform.
- Collect and publish educational and marketing content across teachers’ pages, Jo Academy platforms, Facebook groups, and WhatsApp groups.
- Follow up on the creation and delivery of teachers’ marketing materials, including designs and videos.
- Manage and operate teachers’ social media/admin accounts and train teachers on effective use of Jo Academy digital tools.
- Supervise and train teachers’ assistants/admins to ensure alignment with company guidelines.
- Monitor and resolve CRM-related issues related to teachers or their students.
- Track and report teacher attendance and participation in lessons and marketing activities.
- Maintain accurate records of teacher interactions, resolved issues, and campaign performance.
- Perform additional tasks as assigned by the direct supervisor.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Computer Science, Information Technology, or a related field.
- 0–3 years of experience in a related role.
- Strong verbal and written communication skills (preferred).
- Proficiency in Arabic and English.
Behavioral Competencies
- Attention to Detail
- Customer Focus
- Accountability
- Learning Agility
- Team Support
- Initiative
- Resilience
- Time Management
- Process Adherence
- Creativity and Innovation
- Effective Communication
- Collaboration
Technical Competencies & Skills
- Digital literacy and experience with internal communication platforms (Zoom, MS Teams, Google Meet, Slack).
- Proficiency in Learning Management Systems (LMS) and School Management Systems (SMS) such as Moodle or proprietary platforms.
- Experience using CRM tools (e.g., HubSpot, Zoho, Salesforce, Bitrix) for managing teacher and student interactions.
- Basic understanding of programming logic, databases, and API integrations to collaborate with technical teams.
- Ability to analyze data using Excel, Google Sheets, or Power BI.
- Experience with project management tools such as Trello, Asana, or Jira.
- Ability to create training and onboarding materials using Google Slides, Canva, or Loom.
- Proficiency in managing and growing social media platforms including YouTube, Facebook, Instagram, and WhatsApp groups.
- Strong ability to coordinate educational content creation, publishing, and marketing across multiple platforms.
- Proven problem-solving skills and cross-functional collaboration.
Recruitment Statement
Only qualified and shortlisted candidates will be contacted.
At Jo Academy, we are committed to equal opportunity, diversity, and inclusion. We welcome applications from candidates of all backgrounds, identities, and experiences.
