Project Coordinator

Location: Remote

Job Type: Full-Time

Position Summary

Stone Creation is seeking a highly organized, detail-oriented, and proactive Project Coordinator to oversee the progression of projects from contract execution through final installation. This role serves as the central point of communication between customers, sales, production, scheduling, and installation teams to ensure every project stays on schedule and meets our quality standards.

The ideal candidate thrives in a fast-paced environment, has exceptional organizational and communication skills, and enjoys managing multiple projects simultaneously while delivering an outstanding customer experience.

Key Responsibilities

Coordinate projects from signed contract through final installation.
Review project documentation, contracts, drawings, and fabrication packets for completeness and accuracy.
Schedule and coordinate templating, programming, fabrication, delivery, and installation activities.
Communicate regularly with customers regarding project milestones, scheduling, and expectations.
Serve as the primary liaison between Sales, Production, Programming, Fabrication, Installation, and Customers.
Track project progress and proactively identify scheduling conflicts or potential delays.
Ensure all required approvals, signed fabrication packets, change orders, and customer documentation are received before production begins.
Coordinate material availability with suppliers and internal inventory.
Monitor project timelines to ensure milestones are achieved on schedule.
Maintain accurate project information within ClickUp, JobTread, CRM systems, and other company software.
Create and distribute work orders, fabrication packets, installation schedules, and internal project updates.
Coordinate customer communications regarding scheduling changes, project updates, and installation readiness.
Assist with managing warranty requests, punch list items, and post-installation follow-up.
Collaborate with management to continuously improve project workflows and customer experience.
Provide administrative support to production and operations as needed.

Qualifications

High school diploma or equivalent required.
2+ years of project coordination, construction coordination, or administrative experience preferred.
Excellent organizational and time management skills.
Strong written and verbal communication skills.
Ability to manage multiple projects simultaneously while maintaining attention to detail.
Strong problem-solving and decision-making abilities.
Proficiency with Microsoft Office and Google Workspace.
Experience using project management software such as ClickUp, JobTread, Buildertrend, Procore, or similar platforms is preferred.
Customer service experience is highly desirable.
Must have a reliable high-speed internet connection and a dedicated, professional home office environment.
Must be available to work Monday through Friday during U.S. Pacific Time business hours.

Preferred Skills

Experience in the stone fabrication, cabinetry, construction, or remodeling industry.
Familiarity with countertop fabrication and installation processes.
Ability to interpret construction drawings, plans, and specifications.
Experience coordinating subcontractors, suppliers, and installers.
Understanding of project scheduling and production workflows.
Knowledge of CRM and project management systems.
Ability to prioritize changing workloads while maintaining accuracy.
Strong interpersonal skills with the ability to build positive relationships with customers and internal teams.

Working Conditions

Fully remote position.
Must maintain a reliable internet connection and a quiet, professional workspace.
Must be available during U.S. Pacific Time business hours (Monday–Friday).
Frequent communication with customers, vendors, field personnel, and internal teams via phone, email, Slack, and video conferencing.
Occasional overtime may be required during peak production periods.

What Success Looks Like

Projects move smoothly through each phase with minimal delays.
Customers receive timely and professional communication throughout their project.
Scheduling conflicts are identified and resolved proactively.
Fabrication packets and project documentation are complete and accurate before production begins.
Cross-functional teams stay informed and aligned.
Projects are completed on time while maintaining Stone Creation's high standards of quality and customer satisfaction.

Why Join Stone Creation?

At Stone Creation, we take pride in crafting exceptional stone projects while delivering an unmatched customer experience. As a Project Coordinator, you'll play a critical role in ensuring every project is executed with precision, professionalism, and attention to detail. You'll work alongside a passionate team committed to craftsmanship, innovation, and continuous improvement.

Stone Creation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.

Stone Creation Inc

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