We are seeking an accomplished Country Manager to serve in a senior executive capacity and lead the strategic and operational mandate for our high-end retail operations in Jordan. As the Owner’s Senior Representative in the market, the Country Manager will be responsible for safeguarding brand integrity, delivering business growth, and building a sustainable competitive advantage in the retail segment.

This role is suited for a commercially astute leader with deep experience in luxury retail, executive-level stakeholder management, and end-to-end business leadership in complex, high-touch environments.

Key Responsibilities:

Operational Leadership

Oversee the daily operations of all retail stores in Jordan, ensuring excellence in customer experience, visual merchandising, and store performance.
Drive operational efficiency through process improvement, workforce management, and cost control.
Ensure compliance with all local laws, regulations, and company policies.

Executive Market Leadership

Act as Owner’s Representative, representing the owner's interests across all commercial, operational, and strategic matters.
Provide thought leadership and market insights to influence regional and global strategy, ensuring alignment with local realities and growth opportunities.
Build strategic relationships with key external stakeholders including landlords, government entities, luxury consortiums, high-net-worth clientele, and media partners.

Strategic Planning & Business Execution

Lead the execution of a multi-year business strategy focused on market expansion, profitability, and brand elevation.
Identify and capitalize on market trends, consumer insights, and emerging opportunities to position the brand as a market leader.
Drive the performance of the business across all channels, including retail stores, e-commerce (if applicable), and clientele.

Commercial & Financial Stewardship

Take full P&L ownership for the Jordan business; establish and monitor financial targets, cost structures, and investment planning.
Oversee budgeting, forecasting, and financial performance management with a focus on long-term value creation.
Lead negotiations for leases, vendor partnerships, and commercial agreements, ensuring favorable terms and strategic alignment.

Brand & Customer Experience Leadership

Ensure an exceptional customer experience that reflects global brand standards and local cultural nuance.
Lead high-impact marketing, PR, and customer engagement strategies that resonate with affluent Jordanian and regional consumers.
Champion a culture of client-centricity, luxury service excellence, and ethical brand stewardship.

Organizational Leadership & Talent Development

Build and lead a high-performance, agile leadership team across retail operations, marketing, finance, and HR.
Drive organizational development initiatives, succession planning, and talent acquisition for long-term capability building.
Foster a culture of accountability, innovation, and continuous improvement.

Experience and Qualifications:

10+ years of progressive leadership experience in luxury retail or premium consumer goods, including 5+ years at an executive level within the Jordanian market.
Bachelor’s degree in Business Administration, Economics, or related field (required); MBA or relevant executive education (preferred).
Visionary leadership with a hands-on approach
Strong commercial and financial acumen
Deep understanding of luxury consumer behavior in Jordan and the wider region
High emotional intelligence and exceptional interpersonal skills
Fluent in English and Arabic (written and spoken)

Interested? Please send your CV to talent@parisgroup.ae with subject line “Applicant – Country Manager - Jordan”.

PARIS GROUP

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Country Manager - Jordan