Job Scope

The Associate - Presales supports the Sales team with technical coordination, material preparation, and relationship management for effective pre-sales operations.

Responsibilities

Assist the Sales team by coordinating technical aspects of pre-sales activities;
Support the Sales team in responding to customers requests understanding requirements, and tailoring proposals;
Support the Presales Engineer in creating demos, proposal documentations, and presentations;
Complete required pre-sales documentation in a quick and accurate manner;
Provide support to the company partners and customers;
Respond to after-hours support queries during assigned rotations and escalate issues if needed.

Position Requirements

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, Information Systems, or a related technical discipline.
Prefer to have Fundamental certifications such as Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, Cisco CCNA, IBM, VMware VCTA, Fortinet NSE, or similar are considered a plus.
Fresh graduate or up to 1 year of experience in Presales, Technical Support, IT Infrastructure, or System Administration.
Good understanding of enterprise IT concepts, including networking, virtualization, cloud computing, cybersecurity, storage, or data center technologies.
Basic knowledge of one or more leading technology vendors such as IBM, Citrix, VMware, Microsoft, Red Hat, Dell Technologies, HPE, Lenovo, Cisco, Fortinet, or similar is an advantage.
Strong analytical and problem-solving skills with the ability to understand customer business and technical requirements.
Excellent verbal and written communication skills with confidence in delivering technical presentations.
Strong willingness to learn new technologies and build technical expertise through certifications and vendor training.
Internship or academic projects related to enterprise infrastructure, cloud, networking, cybersecurity, or digital transformation.

MBCOM, VMware Division

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Associate Presales Engineer