Objectives of the role

Understanding customer needs and aligning product offerings with their requirements.
Providing technical expertise and guidance to customers throughout the sales process.
Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.
Collaborating with the sales team to identify and qualify sales opportunities.
Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.
Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.

Your tasks

Understand our product/service’s technical features, functionalities and benefits.
Study customer needs, pain points and business challenges and create a customized sales proposal with the sales team.
Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
Provide pre-sales support by answering technical inquiries and participating in sales meetings.
Liaise with the engineering or technical team to address technical concerns or requirements.
Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
Provide post-sales support to customers, ensuring their satisfaction with the product or service.
Give active feedback and insights from the market to the product development .
Participate in sales meetings, trade shows and industry events to promote our products or services.
Stay updated on industry trends, market dynamics and competitor offerings.

Tendering

Develop Key Solutions: Study and understand the tender requirements and develop the most effective and suitable strategy and solution for the organization to submit a bid
Manage Documents: Manage the documents provided by potential suppliers, evaluate pricing and prepare documentation for the tender
Coordinate With Internal and External Stakeholders: Analyze tenders, coordinate efforts internally, communicate with potential and current suppliers, and negotiate their terms
Examine Proposals: Study and review proposals and assess cost efficiency and other risks involved
Strategize Presentation Development: Develop compelling correspondence, create impressive presentations for tender submission, and ensure compliance with tender guidelines

Qualifications:

Bachelor’s degree in Engineering, Industrial Engineering or a relevant.
Proven 4-6 years of solid experience as a Saleman SPECIFICALLY in the food service equipment sector.

Jordanian Hospitality LLC

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