Company Description

Green Arrow Tours, established in 1996, is a leading travel agency in Jordan with extensive connections within the country and the region. Operating from Amman, we work through a vast network of partner companies, travel industry contacts, and affiliates both locally and internationally. Our dedicated bilingual professional team ensures clients receive excellent service and competitive rates. We are the international partner of CWT in Jordan, continually staying at the forefront of travel industry advancements and emerging technologies.

Role Description

This is a full-time on-site role for a Reservations Ticketing Agent located in Amman. The Reservations Ticketing Agent will be responsible for handling reservations, assisting customers with their travel needs, managing customer service inquiries, and executing travel and tourism-related tasks. Additionally, the role involves sales responsibilities, ensuring clients receive the best travel packages.

Qualifications

Strong Communication and Customer Service skills
Experience in Reservations and Travel & Tourism
Sales skills and the ability to upsell travel packages
Excellent problem-solving abilities and attention to detail
Proficiency in using ticketing systems and travel-related software
Fluency in both English and Arabic is preferred
Ability to work in a fast-paced environment and manage multiple tasks
Bachelor's degree in Travel & Tourism, Hospitality, or a related field is a plus

Green Arrow Tours/ CWT Jordan

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Reservations Ticketing Agent