"EUROPEAN UNION DELEGATION TO THE HASHEMITE KINGDOM OF JORDAN

Vacancy Notice

Job title: Administrative Assistant (Protocol)

LOCAL AGENT GROUP II Ref: 523288 - Common Administration Section

Date:01/09/2026

We are

The European Union (EU) is an economic and political partnership between 27 European countries. It plays an important role in international affairs through diplomacy, trade, development aid and working with global organizations. Abroad, the EU is represented through more than 140 diplomatic representations, known also as EU Delegations, which have a similar function to those of an embassy.

The EU Delegation to the Hashemite Kingdom of Jordan, in Amman, works in close coordination with the Embassies and Consulates of the 27 EU Member States. We are a fully-fledged diplomatic mission and represent the European Union in dealings with the 27 government in areas that are part of the EU’s remit.

We offer

The post of Administrative Assistant (Protocol) (Local Agent Job Profile of Administrative Assistant, Group II) in the Delegation’s Common Administration Section, under a fixed-term employment contract of 2 years, with a possibility of renewal under reserve of budgetary availabilities and operational considerations. For internal candidates holding an indefinite-term contract, alternative contractual arrangements may apply in accordance with institutional policies. The team consists of 29 people and there are occasional atypical working hours.

Under this post, the recruited person will be attributed functions depending on the needs of the Delegation, and on the changes of these needs. The successful candidate will serve under the supervision and responsibility of the Head of the Common Administration Section, providing support, expertise and assistance in the Administration field.

Following main tasks and duties are currently required:

Liaison between the delegation and the national authorities (mainly the Ministry of Foreign Affairs and Expatriates) for all matters related to protocol matters;
Draft of all correspondence relating to registration and other formalities for expatriate staff and dependents; follow-up with all relevant administrations (customs, Ministry of the Interior, Ministry of Labour, etc.);
Organisation of VIP visits in close cooperation with national authorities, including, if necessary, the Royal Court;
Maintenance of section administrative records (protocol procedures); classification, filing and recording of correspondence and documents;
Advice on the procedures to be implemented to solve in a correct and fast way the particular files;
External stakeholder relations regarding events and public affairs;
Relations with the building landlord representatives;
Drivers and cars fleet coordinator.

The base salary will depend on relevant and verified employment experience, typically starting from 1,940.00 Jordanian Dinars. There is a competitive benefits package, subject to certain conditions, including personal leave days and public holidays, health insurances and a retirement savings plan.

The expected start date will be in November 2026.

Minimum requirements / eligibility criteria (necessary for the application to be considered)

Minimum of a Bachelor’s degree in Business Administration or any related field;
Minimum of 3 years of professional experience, including 2 years of relevant experience as a Protocol Officer. The professional experience must be acquired after the date on which the qualification allowing access to the post was obtained;
Working knowledge - written and spoken - of English (B2) and Arabic (C1);
Right to residence and work in the Hashemite Kingdom of Jordan;
Excellent knowledge of computer applications: Excel, Word, scheduling and communication;
Energetic person, able to handle several strands of work in parallel in a high-pressure; environment. The ability to work with others is vital;
Medical fitness to carry out the tasks assigned.

Assets/selection criteria (basis for awarding points to select the best applicant)

Good communication skills;
Experience and ability to work in a multicultural environment;
Previous professional experience working in an Embassy or international organization as aa Protocol Officer;
Knowledge of the customs system is an asset.

How to apply

The applicant must apply by sending

a cover letter, signed
a Declaration on honour regarding the good standing/work rights/medical (form is added below and should be filled)

r a Curriculum Vitae (to include, at the minimum, exact job titles, employers’ names and detailed tasks descriptions) using one of the Europass templates available at:

https://europass.europa.eu/en

all documents to the following email address:

eeasjobs-220@eeas.europa.eu

And mention in the email’ subject:

“Ref: 523288- – JOB TITLE: (Administrative Assistant) Protocol

no later than 16:00 (Amman local time) 24/September/2026.

Caution: The applicant must verify that he/she fulfils all the conditions. For easy verification, the applicant must mark all the squares r relating to each document or application condition. The absence of one of these conditions or documents is a reason for the rejection of the application

The process

After the deadline for applications, the eligible applications will be admitted to the Selection by the Committee set up for this purpose.

Depending on the number of applications received, successive phases of Selection may include shortlisting of candidates based assessment of the information provided in the cover letter, CV; practical testing and interviews. Best candidates will be invited to the final placement test, and an interview.

Only candidates admitted to each successive selection phase will be contacted individually. The Delegation will not supply additional information or discuss the selection procedure. During the selection process, please do not contact the members of the Selection Committee, but address your questions and comments to the Delegation’s Administration.

The successful candidate will be subject to a [medical check, background check, etc..

Candidates who wish to lodge a complaint regarding the recruitment process may submit a written communication to the functional mailbox to which they sent the initial application. Upon receipt, the Delegation will review the matter and, where appropriate, consult Headquarters before providing a response.

EQUAL OPPORTUNITIES:

The European Union is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EU is committed to promoting gender equality, preventing discrimination on any grounds and ensuring a zero tolerance approach to any form of harassment. It actively welcomes applications from all qualified candidates from diverse backgrounds. We aim at a service which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential.

If pre-selected, candidates with disabilities are invited to contact the Delegation (DELEGATION JORDAN VACANCY DELEGATION-JORDAN-VACANCY@eeas.europa.eu)in order to accommodate any special needs and provide assistance to ensure equality of opportunities with other candidates.

If a candidate with a disability is selected and recruited, the EEAS is committed to appropriate measures in order to accommodate his or her special needs to the working place or working conditions in accordance with Art 4 of the Decision ADMIN(2025)13 of the Director-General for Resource Management of the European External Action Service on providing reasonable accommodation for local staff with disabilities working in Union Delegations.

DATA PROTECTION NOTICE:

https://www.eeas.europa.eu/eeas/eeas-privacy-statement-data-protection-notice-purpose-processing-personal-data-related-recruitment_en

https://docs.google.com/document/d/1kT6hMKWaOcjVkjxUzz29LDZsCiEOhTj_/edit?usp=sharing&ouid=111674587008208005798&rtpof=true&sd=true

Delegation of the European Union - Amman

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